Privacy Policy
Effective Date: May, 2026
Bonderful (“Bonderful,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, join our email list, place an order, or use our personalization features.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, including Name, Email address, Contact form messages, Order or product-interest information, Personalization details (such as names, preferences, themes, hobbies), and voice recordings if you choose to use a voice-personalization feature.
We may also automatically collect certain information when you visit our website, including device and browser information, pages viewed, buttons clicked, general location information, and website activity analytics data.
How We Use Information
We use the information we collect to provide and personalize our products, respond to support requests, notify you about updates or promotions, process orders, and improve our website performance and security.
Voice Personalization
When voice personalization is used, we use recordings only to create the requested product. We do not sell voice recordings. We keep them only for as long as needed to provide the service and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to understand traffic and show relevant ads. You can limit cookies through your browser settings.
How We Share Information
We share information with trusted service providers for hosting, marketing, analytics, and personalization. We do not sell your personal information.
Email Communications
We may send you updates. You can unsubscribe at any time.
Payment Information
Payments are processed by third-party providers. We do not store full card details.
Children’s Information
We do not knowingly collect info directly from children. Adults should provide personalization details.
Data Security
We use reasonable measures to protect your info, but no online service is perfectly secure.
Data Retention
We retain info only as long as necessary for the purposes described.
Your Choices and Rights
You may request access, correction, or deletion of your information.
Third-Party Links
We are not responsible for third-party privacy practices.
Changes to This Privacy Policy
We may update this policy. Continued use means you accept the updates.
Contact Us
Contact us through the form on our website.
Terms of Use
Effective Date: May, 2026
Welcome to Bonderful. By using our website, you agree to these Terms of Use.
Website Use
You agree to use this website only for lawful purposes and not to misuse, disrupt, copy, scrape, or interfere with the website, its content, or its security.
Product Information
Bonderful offers personalized soft toys, story-based products, and related services. We try to present product details clearly, but product images, descriptions, features, colors, materials, pricing, personalization options, packaging, and availability may change at any time.
Actual products may vary from images or descriptions shown on the website.
Availability and Orders
Products may be limited in quantity and may sell out from time to time. We may update availability, limit quantities, cancel orders, or discontinue products at any time.
Prices are subject to change. Taxes, shipping, handling, and other fees may be added separately.
Personalization and Voice Use
Some Bonderful products include personalization options, including names, themes, preferences, and voice personalization.
By submitting personalization details, voice recordings, or voice samples, you confirm that you have the right and permission to provide and use that content for the requested personalization.
Voice personalization may not perfectly match, replicate, or reproduce a person’s voice. Results may depend on recording quality, background noise, technical limits, and other factors.
We may refuse or cancel personalization requests that we believe are unlawful, harmful, offensive, abusive, misleading, infringing, or inappropriate.
Returns and Refunds
Return, refund, exchange, cancellation, and shipping terms may vary depending on the product, personalization, condition, and reason for return. Because some products are personalized or custom-made, return eligibility may be limited. This does not affect any rights you may have under applicable consumer protection laws.
Email Communications
If you submit your email address, we may contact you about product availability, updates, promotions, or related information. You may unsubscribe from marketing emails at any time.
Intellectual Property
All website content, including text, images, videos, logos, product names, designs, and branding, belongs to Bonderful or its licensors. You may not copy, modify, distribute, sell, or use our content without written permission.
Third-Party Services
Our website may use third-party services for hosting, analytics, advertising, email, forms, payments, or other business functions. We are not responsible for third-party websites, services, or policies.
Disclaimer and Limitation of Liability
This website and its content are provided “as is” and “as available.” We do not guarantee that the website will always be secure, uninterrupted, accurate, complete, or error-free.
To the fullest extent permitted by law, Bonderful is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages related to your use of the website, product availability, personalization features, or reliance on website content.
Changes to These Terms
We may update these Terms from time to time by posting a revised version on this page.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Contact Us
If you have questions about these Terms, please contact us through the contact form on our website.